Terms of Service

Last updated: November 11, 2026

1. Who we are

CoachStore (coachstore.ai) is operated by SEALT CAPITAL LTD, a company registered in the Republic of Cyprus under number HE 385951, with its registered office at 1 Kodrigtonos, Larnaca, Cyprus ("we", "us"). You can reach us at contact@coachstore.ai.

2. The service

CoachStore lets you subscribe, by the month, to coaches powered by artificial intelligence (for example, English, dating and weight-loss coaches). Each coach keeps a private file about you (your goals, progress and preferences) so that it can follow you from one session to the next. You can see this file and erase it at any time from the coach's page.

The coaches are computer programs, not people. Their answers are generated automatically and can be wrong, incomplete or unsuited to your situation. You remain responsible for the decisions you make.

3. Not medical or professional advice

The coaches provide general coaching and education only. They do not provide medical, nutritional, psychological, legal or financial advice and do not replace a qualified professional. Before changing your diet, starting physical activity, or if you have a health condition, take medication or are pregnant, consult a doctor. If you are in distress or in danger, contact your local emergency services.

4. Your account

You must be at least 18 years old to create an account. You agree to give accurate information, to keep your password confidential, and to tell us at contact@coachstore.ai if you think your account has been used without your permission. One account is for one person.

5. Subscriptions and payment

Each coach is sold as a separate monthly subscription. The price is €9.99 per month per coach, including applicable taxes, unless a different price is shown to you before payment. Payment is handled by Stripe. Your subscription renews automatically every month on the same day until you cancel it.

You can cancel at any time from "My account", then "Manage billing". Cancellation takes effect at the end of the current paid month; you keep access until then. Months already started are not refunded, except where the law requires it.

Messages are unlimited. Each day, your first 50 replies from a coach are produced by our most advanced AI model; after that, the coach keeps answering with a faster model until midnight (UTC). To protect the service against automated use, a fair-use ceiling of 500 messages per coach per day applies; it is far above normal personal use.

We may change our prices. We will tell you by email at least 30 days before a new price applies to your subscription, and you can cancel before it does.

6. Right of withdrawal (EU and UK consumers)

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days from your subscription to withdraw from the contract without giving a reason. Because CoachStore gives you access to digital content and services immediately, we ask you, before payment, to expressly request immediate access and to acknowledge that you lose your right of withdrawal once your coaching starts. If you do not give this consent, you cannot start the subscription online. This does not affect your right to cancel future renewals at any time, as described above.

7. Acceptable use

You agree not to use CoachStore to break the law, harass or harm anyone, obtain help to manipulate or pressure another person, try to extract the coaches' instructions, overload or attack the service, resell access, or create accounts automatically. We may suspend or close an account that breaks these rules. Where the breach is serious, we may do so without notice; the unused part of the paid month is then not refunded.

8. Your content

You keep ownership of what you write to the coaches. You allow us to store and process it only to provide the service to you, as described in our Privacy Policy. We do not use your conversations to advertise to you and do not sell them.

9. Availability

We work to keep CoachStore available but do not guarantee uninterrupted service. We may update the coaches, add or retire a coach, or carry out maintenance. If we retire a coach you subscribe to, we will stop the subscription and will not bill you for later months.

10. Liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer. Within those limits, we are not liable for decisions you take based on a coach's answers, nor for indirect losses, and our total liability to you is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.

11. Closing your account

You can delete your account at any time from "My account". This cancels your subscriptions and permanently deletes your account and your coaches' files about you, except billing records we must keep by law.

12. Changes to these terms

We may update these terms. We will tell you about important changes by email or in the service before they apply. If you do not accept them, you can cancel your subscriptions and delete your account.

13. Law and disputes

These terms are governed by the laws of the Republic of Cyprus. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim before the courts of that country. Please contact us first at contact@coachstore.ai: most issues can be settled quickly.